Can't Find What You Need? Let's Source It Together
We're building our parts network based on what Australian industrial operations actually need—and that means listening to you. If there's a part you're constantly ordering elsewhere, a component that's hard to source locally, or something you wish was more readily available, we want to know about it. The more requests we receive for specific parts, the faster we move them up our priority list.
Suggesting Parts to Stock
When you suggest a part that makes sense for our network, here's how we work: We tap into our established factory relationships across the APAC region to identify quality suppliers. Once we've found potential sources, we verify quality standards and arrange test units—both for our own evaluation and for you to assess. Your feedback is critical here; if the quality doesn't meet your standards, it doesn't meet ours either. After we've settled on the right supplier and negotiated pricing that delivers value, we'll add the part to our regular inventory. This process typically takes a few weeks to a couple of months depending on complexity, but it means we're building a catalogue shaped by real market needs, not guesswork.
Custom Manufacturing Solutions
If the part isn’t available off the shelf, we follow a single, sample-to-drawing workflow: you send us a physical sample; we prepare drawings as needed, build a prototype for your approval, and then move to mass production. Custom manufacturing timelines and minimums vary significantly based on complexity and specifications, so the earlier you can engage us in the conversation, the better we can support your requirements.
How It Works
Use the form below to tell us what you need. Be as specific as possible—part numbers, specifications, photos, drawings, or even just a description of the problem you're trying to solve. We'll review your request, assess feasibility, and get back to you with next steps. Whether it's a standard part you'd like us to stock or a custom solution that requires engineering, we'll work with you to find the right path forward.